Experts in Document and Customer Communications Management for Regulated Industries
Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions.
For over 20 years, we’ve been delivering regulated communications in physical and digital formats. As experts in print, mail and digital communications, your customers will enjoy a seamless experience in their delivery channel of choice.
Industry Expertise
What are your business goals?
Reduce Expenses
Most organizations are providing customers with hard copy documents which are costly for staff to store, manage, and search for important customer files. Moving towards a digital document strategy can greatly reduce your overhead costs of physical document management.
Enhance the Customer Experience
Deliver personalized, omnichannel communications in your customers channel of choice based on their preferences. Whether print or digital, one-way or interactive, reach your customers in the channels they desire and will engage with.
Business Continuity
Most organizations have well thought out contingency plans for their IT. However, document and customer communications management systems are often overlooked. Consider what would happen if your organization suddenly could no longer send out critical documents to your customers.
Regulatory Compliance
The pressure to offer secure and compliant communications to customers is increasing, due to local and international regulatory requirements, but meeting these requirements can be overwhelming as organizations are already stretched to meet day-to-day business requirements.
Document Accessibility
Modernization
Most organizations are balancing legacy investments in systems and processes with emerging digital requirements. Leverage both to provide a modern customer experience through a communications strategy.
Latest Doxim blog posts
Revolutionizing Customer Communications with Advanced Software and Self-Serve Administration
Explore the transformative power of advanced software in enhancing customer communications. Discover efficient self-serve administration tools, expert insights, and strategies to optimize engagement, satisfaction, and brand loyalty in today’s digital landscape.
The Critical Role Mobile-First Statements Play in a Seamless CX
Discover the importance of mobile-first bank statements in today’s digital banking landscape. Learn how HTML format enhances customer engagement, SSO streamlines access, and personalized notifications deepen CX
Meeting Modern Demands: Amplify Member Engagement with Mobile-First Statements
Discover how to boost member engagement with mobile-first statements, focusing on dynamic design, convenient experiences, and personalized marketing strategies.
Recent resources
Proven Strategies: Enhanced Statements Improve Member Experience
Proven Strategies: Enhanced Statements Improve Member Experience Webinar Hosted with Access Softek Speakers: Webinar description: You need to deliver a modern member experience, and regulatory communications are an important touchpoint on the member journey. HTML...
Five Proven Strategies to Improve the Utility Customer Experience While Cutting Costs
Enhance utility customer experience while reducing costs. Download the playbook for five proven strategies.
Scott Biel Announced as Doxim’s Chief Revenue Officer: Leading the Next Stage of Revenue Growth & Performance
Scott Biel Announced as Doxim’s Chief Revenue Officer: Leading the Next Stage of Revenue Growth & Performance
Why choose Doxim?
Solutions and services designed for regulated industries and your vertical-specific requirements
Large and stable yet agile and responsive to your unique needs
Technology, best practices, secure infrastructure audited and verified by 3rd parties, culture of meeting SLAs
Innovative, flexible pricing model for all your consumer communications needs
Experience with your data sources, structure, and core system integration, with multiple integration projects
End-to-end digital partner and print expert to support all regulated communications, channels, and consumer preferences
Facilities throughout the United States and Canada, serving your needs from coast to coast
Solutions for today and tomorrow powered by composition, ePresentment, & omnichannel delivery technology
Certified team members with deep industry knowledge, proven implementation methodology & ongoing support